Summary of Job Description
- Front desk customer support – you will be our first point of contact with clients/ potential customers who visit/ call/ email the office
- Filing, Scanning & printing legal documents
- Updating & following up (via telephone/ email) with clients & potential clients
- Answering customer queries (verbal & written) regarding Balcostics Law & Balcostics Research main service offerings, procedures
- Scheduling Client Meetings & Telephone Survey Interviews
- Filing/ collecting documents from the Mandeville Tax office, Post Office & RGD
- Typing & drafting letters & price quotations
Key Responsibilities
- Ensure that all clients/ potential clients, feel welcome when they call or visit Balcostics.
- Maintaining a positive, outgoing & empathetic attitude towards clients/ team members (must be a people person)
- Ensure that you execute all tasks, with the highest standard of professionalism & due care
- Must be solutions oriented with initiative & ideas that can help Balcostics better serve clients/ customers
Qualifications
- Must reside in Mandeville, Manchester
- Experience in using Microsoft Word & Excel
- Some knowledge about using Google Workspace (Google Sheets & Google Docs)
- At minimum, Grade II in English at the CXC level (Grade I is preferred)
- Excellent command of the English Language (both written & Spoken)
- Good time management skills
- Ability to continuously learn & improve skills
As at July 1, 2021: We have filled this vacancy
You can learn more About Balcostics Legal & Research services by checking out our YouTube Channel (see example video below, on “Legal Steps to Take if You’re Injured in a Motor Vehicle or Workplace Accident”)
Balcostics 