Research. Law. MyVoice.

One vision driving three platforms — empowering communities across Jamaica and the Caribbean through data, justice, and public engagement.

Established 2011

Balcostics Research

Our flagship — a full-service research management and outsourcing firm delivering data-driven solutions to international agencies, governments, and the private sector.

  • CAPI/CATI survey deployment
  • Data collection & statistical analysis
  • Baseline, endline & impact evaluations
  • 200+ trained field enumerators
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Active

Balcostics Law

Launched in 2020 during the COVID-19 lockdown, our legal arm provides accessible, technology-forward legal services across Jamaica, the Caribbean, USA, UK, and Canada — combining legal expertise with the data-driven approach that defines Balcostics.

  • Personal injury & litigation
  • Family law & divorce proceedings
  • Contract drafting & review
  • Real estate & probate matters
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Live

MyVoice Platform

Share your opinions on the issues shaping Jamaica — from crime and cost of living to education and healthcare. Answer questions, earn reward points, and help drive real change in your community.

  • 20 national topics to weigh in on
  • Earn points for every response
  • AI-powered insights & analysis
  • Community polls & leaderboards
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150+
Projects Completed
50+
Clients Served
15yr
Years of Experience
12+
Caribbean Countries
Trusted by Leading Organizations
UNICEF Jamaica World Bank Development Bank of Jamaica USAID Inter-American Development Bank University of the West Indies The Nature Conservancy Encompass JN Small Business Loans Abt Associates JMMB ESSA Technologies ESL GeoPoll Lumin Consulting Swatch UNICEF Jamaica World Bank Development Bank of Jamaica USAID Inter-American Development Bank University of the West Indies The Nature Conservancy Encompass JN Small Business Loans Abt Associates JMMB ESSA Technologies ESL GeoPoll Lumin Consulting Swatch
Balcostics Research

Research Services Built for Impact

End-to-end research solutions from survey design and data collection to advanced analytics and actionable insights.

CAPI & CATI Surveys

Computer-assisted personal and telephone interviewing with real-time quality monitoring, GPS tracking, and multi-language support across the Caribbean.

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Data Collection & Analysis

From field enumeration to statistical modelling, we manage the entire data pipeline — cleaning, analysis, visualization, and reporting.

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Baseline & Endline Studies

Rigorous impact evaluations measuring programme effectiveness with matched comparison groups, longitudinal tracking, and donor-ready reports.

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Monitoring & Evaluation

Ongoing M&E frameworks with KPI dashboards, periodic assessments, and evidence-based recommendations for continuous programme improvement.

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Qualitative Research

Focus groups, in-depth interviews, and ethnographic studies with expert facilitators who understand Caribbean communities and cultural contexts.

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Training & Capacity Building

Research methodology workshops, enumerator training programmes, and data literacy courses for organizations building internal research capabilities.

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Our Story

Built in Jamaica,
Trusted Across the Caribbean

It started at UWI. In 2011, students Luwayne Thomas and Abi-Gaye White noticed graduate students struggling with SPSS data analysis — so they built a research support service. That service became Balcostics Research, formally incorporated in August 2011 in Mandeville, Jamaica.

Today, the Balcostics Group spans three businesses — research, law, and civic technology — serving international development agencies, government ministries, and private sector organizations across 12+ Caribbean nations. Featured in the Jamaica Observer as an emerging corporate success story.

ISO-Aligned Methodology

Research processes aligned with international quality standards

200+ Trained Enumerators

Island-wide field team ready for rapid deployment

Three Integrated Businesses

Research, legal, and civic tech under one roof

Balcostics team conducting field research in Jamaica
15+
Years Strong
Our Mission

Data That Drives
Better Decisions

"Empower decision makers with the required data and information to make better decisions."
Benefit communities
National prosperity
Sustainable development
Better future for all
Featured in the  Jamaica Observer  as an emerging corporate success
Leadership

Meet the Team

The people behind Balcostics — combining academic rigour with hands-on field expertise.

Luwayne Thomas, COO of Balcostics
Luwayne Thomas
BSc., MSc.
Chief Operating Officer

Co-founder overseeing company development since inception. Has consulted with the World Bank, USAID, and The Nature Conservancy. UWI Economics graduate.

Abi-Gaye White-Thomas, Attorney-at-Law at Balcostics
Abi-Gaye White-Thomas
B.A., LLB.
Attorney-at-Law & Project Manager

Co-founder managing field logistics for 6+ years. Has directed airport interviews (1,069 participants), household surveys, and mall intercepts across Jamaica.

Abigay Sergeant, Legal & Research Officer at Balcostics Law
Abigay Sergeant
BBA
Legal & Research Officer

Supports real estate, probate, litigation, and civil matters at Balcostics Law. Combines legal precision with strategic business insight.

Cordoan Thomas, Data Manager at Balcostics
Cordoan Thomas
BSc., MBA
Data Manager

MBA in Computer Science with 10+ years of data processing experience at Balcostics. Ensures data integrity across all projects from collection to final delivery.

Balcostics Ed

Insights & Research

Research articles, field stories, and data-driven insights from across Jamaica and the Caribbean.

May 30, 2021

Main Challenges Facing Female Owned Businesses in the Caribbean

Research examining obstacles encountered by women entrepreneurs across Caribbean nations, utilizing panel research methodology to identify key business barriers.

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October 20, 2020

Green Strategies to Reduce Flooding in the Caribbean

Explores drainage infrastructure challenges during rainy seasons and discusses eco-friendly approaches to mitigate flooding in Caribbean communities.

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August 8, 2020

Top 10 Hotels in Jamaica: 2020 Rankings

Ranked accommodations using customer reviews from major platforms, with data collected mid-July 2020.

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Ready to Start?

Let's Turn Your Data Into Decisions

Whether you need a nationwide survey, legal counsel, or a civic engagement platform — our team is ready.

Contact

Get in Touch

We'd love to hear about your project. Reach out and we'll respond within 24 hours.

Office

Unit 10, QVilla Plaza
7-9 Villa Road, Mandeville
Manchester, Jamaica