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Car insurance companies in Jamaica

This survey asks about experiences with car insurance providers in Jamaica. It covers who insures the vehicle, the annual premium, the type of cover, and how a claim was handled. It also asks why people chose an insurer or switched.

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Survey at a glance
Responses
735 published
Questions
23
Time
About 5 minutes
Fielded
Since May 2026
Coverage
Jamaica
Mode
myVoice online panel
Unlock
300 pts a question
What this survey asks

23 questions in 5 themes

The full questionnaire, grouped by theme. Answers stay anonymous, and respondents may skip any question.

Current insurer and priceQ1–Q6 · 6 questions
  1. Do you currently have car insurance?
  2. Which company currently insures your vehicle, or most recently insured your vehicle?
  3. Approximately how much do you pay annually for car insurance?
  4. My insurance premium is fair for the coverage I receive.
  5. What was the main reason you chose your insurer?
  6. What do you believe insurance companies in Jamaica could do to offer better value for the price you pay?
Cover and benefitsQ7–Q10 · 4 questions
  1. What type of insurance do/did you have?
  2. Which benefits are/were included? (Select all that apply)
  3. My insurance policy provides adequate protection for my needs.
  4. What coverage do you wish your policy included?
ClaimsQ11–Q15 · 5 questions
  1. Have you ever made a claim?
  2. Which company handled your claim?
  3. How long did your claim take to settle?
  4. My claim was handled efficiently and fairly.
  5. What was the biggest issue you faced during your claim?
Comparing insurersQ16–Q20 · 5 questions
  1. Which insurer offers the best value for money?
  2. Which insurer has the fastest claims settlement?
  3. Which insurer has the best customer service?
  4. Which insurer is the worst overall?
  5. Why is this insurer the worst overall?
Switching and a one-word viewQ21–Q23 · 3 questions
  1. Have you ever switched insurance providers?
  2. Why did you switch insurance providers?
  3. In one word, describe car insurance companies in Jamaica
What you can learn

Questions this data can answer

Which company insures the vehicle, and the annual premium band
Whether people call the premium fair for the cover
What benefits the policy includes, and what people wish it included
Whether they have claimed, how long settlement took, and what went wrong
Which insurers they name for value, claim speed and service
Why people switched provider

Answers can be cut by the demographic questions the survey asks, such as parish, age group and gender.

Results are on myVoiceUnlock any question for 300 points, or ask Balcostics for the full dataset and a briefing.
Unlock on myVoice →Ask for a briefing
Method

Online survey of myVoice members across Jamaica, open since May 2026. Members choose to take part and are rewarded in points, so this is not a probability sample. Published counts leave out flagged and duplicate accounts (735 of 858 responses are published). Results are anonymised.

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